Frequently Asked Questions
Everything you need to know about upgrading your home cinema experience.
What is the typical delivery timeframe for my theater seating?
In-stock items typically ship within 3-5 business days. Delivery times vary by location, but most customers receive their seating within 2-3 weeks via our specialized freight partners.
Do you offer White Glove Delivery and assembly services?
Yes, we offer a White Glove Delivery upgrade at checkout. This service includes bringing the seating into your room of choice, professional assembly, and the removal of all packaging materials.
What kind of warranty comes with Valencia Theater Seating?
All our seating products come with a comprehensive 3-year limited warranty covering the frame, reclining mechanisms, and electronic components against manufacturing defects.
What materials are used in your premium seating collections?
We use high-quality materials including Top Grain Italian Nappa Leather 11000, high-resiliency foam, and kiln-dried hardwood frames to ensure both luxury and long-lasting durability.
Can I customize the configuration of my home theater row?
Absolutely. Our modular design allows you to configure your seating in straight or curved rows, as loveseats, or as individual recliners to perfectly fit your home theater dimensions.
What is your return policy for furniture items?
We offer a 30-day return policy. Items must be in original condition and packaging. Please note that return shipping fees and a restocking fee may apply to large furniture items.